At Priory Dental Care our aim is to provide the highest quality of care to each and every patient.  The Denplan Excel Patient Survey enables us to gather feedback about the care and treatment we are providing to our patients, so that we can monitor and develop the service we offer to you. The survey is conducted anonymously and results are accumulated and reviewed independently by Denplan.

Patients were asked questions regarding their oral health and the performance of the practice team, with the option of choosing between ‘Ideal’, ‘Acceptable’ or ‘Unacceptable’.  The results of our latest patient survey (conducted in November 2014) showed that the services offered by Priory Dental Care scored significantly higher than Denplan’s National Reference Sample, with the practice scoring highly in many categories including –

96% of patients rated the competence of the dental team as ideal

100% of patients rated the standard of cleanliness and hygiene as ideal

98% of patients rated the attitude of the dental team as ideal

95% of patients rated the understanding of patient needs as ideal

96% of patients rated their level of trust in the dental team as ideal

Patients completing the survey were also asked “What do you like best about your dental practice?”  There were many complimentary comments made, a small sample of which we have included here > > >